
The hotel industry generates a large amount of waste, mainly from daily activities. All-you-can-eat buffets are responsible for overproduction of food; for example, a study by Winnow, a start-up specializing in reducing food waste, reveals that around 25% of hotel food purchases are wasted. In addition, single-use products such as toiletries or disposable packaging represent a significant portion of non-recycled waste.
The implementation of a zero waste system in hotels can encounter several obstacles. Initial costs, related to equipment or training, are often an obstacle for small structures. In addition, raising awareness among teams and customers remains a challenge: deep-rooted habits must be changed. For example, according to a report by United Nations Environment Program (UNEP), waste management infrastructures are unequal in many regions of the world. In some cases, hotels have to manage their waste internally due to the lack of adequate public services, which leads to additional costs and significant organizational challenges.

Innovative solutions allow hotels to minimize their waste. For example, Too Good To Go collaborates with establishments to redistribute surplus food. For their part, some hotels like the QO Amsterdam incorporate sustainable practices, including an advanced recycling system and a rooftop greenhouse to grow produce used in their restaurant. Reusable or biodegradable packaging is also booming, like the brand's products. Plaine Products, used in many hotels.
To successfully transition effectively, hotels need to collaborate with their suppliers, customers, and teams. For example, the group Accor has put in place a responsible supplier charter, encouraging its partners to respect eco-responsible criteria, in particular in the reduction of unnecessary packaging and local procurement. In addition, working with local suppliers makes it possible to reduce packaging and travel. Finally, training staff in best eco-responsible practices is essential to ensure sustainable implementation.


Adopting a zero waste strategy can lead to significant savings and strengthen the brand image of establishments. For example, by limiting food waste through solutions such as optimizing portions or donating surpluses to associations, hotels can make significant savings on their catering costs. In addition, replacing single-use toiletries with refillable dispensers not only contributes to a decrease in logistical expenses, but also to a better ecological perception by customers. These actions reinforce the loyalty and attractiveness of the establishment.
By committing to zero waste, hotels contribute to the reduction of greenhouse gas emissions and the preservation of natural resources. This type of initiative is aligned with the Sustainable Development Goals (ODD) of the United Nations, in particular Goals 12 (responsible consumption and production) and 13 (climate action). Hotels like the Banyan Tree Phuket illustrate this approach by integrating sustainability principles into all their processes.
With concerted efforts, the hotel industry can not only meet the challenges of zero waste, but also become a model of innovation and sustainability. The future of this industry depends on intelligent management of its resources and increased awareness among the actors involved.