Room Clerk - Hakuba Japanese Restaurant (M/F)

Missions

• Clean and set up the point of sale according to hotel and restaurant procedures,
• Participate in the service of food and drinks,
• Prepare hot drinks, fruit juices and various drinks made in the oven as well as baskets of pastries, toasts, etc.,
• Ensure the removal and cleaning during the service,
• Ensure the maintenance and cleaning of service equipment,
• Ensure the relationship with the kitchen, the treasurer, the cellar, the stewarding, etc.,
• Ensure the supply of the point of sale in order to make its conditions of use optimal,
• Know, implement and guarantee compliance with HACCP hygiene standards,
• Continuously develop a commercial attitude towards customers (reception, placement, cloakroom, service, departure),
• Participate in the supply of in-room bars and the establishment of customer receptions,
• Promote the various services and products available within the hotel and the Cheval Blanc Houses,
• Inform your hierarchy of any “abnormal” situation concerning the safety or risks of accidents of customers or colleagues.

Profile

Degree/Knowledge required:

• BEP/CAP Cuisine or BAC PRO Catering
• Knowledge of HACCP hygiene rules
• Knowledge of luxury hotels or Michelin-starred restaurants

Interpersonal skills/Behavioral skills:

• Excellent relationship and strong potential for representativeness,
• Sense of customer service,
• Rigor, precision and attention to detail,
• Availability, flexibility and responsiveness,
• Team spirit.

Know-how/Technical skills required:

• First experience (internship or 1st experience) in catering in a luxury hotel or Michelin-starred restaurant
• Fluency in English and Japanese is appreciated
• Mastery of service techniques
• Sales and communication skills

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